Effective Date: 04 November 2024

This Privacy Policy outlines how Gama Designers (Pty) Ltd. (“we,” “us,” or “our”) collects, uses, and protects the personal information of our customers and visitors. By using our website, products, and services, you agree to the terms outlined in this policy.

1. Contact Information

Gama Designers (Pty) Ltd.
Shop 22, Tembisa MegaMart
Olifantsfontein Road, Tembisa, 1632
South Africa

• Phone: 072 185 9003 / 081 502 1922
• Email: shop@gamadesigners.co.za

2. Information We Collect

We may collect various types of personal information to provide our services effectively and enhance your shopping experience:

• Personal Identifiers: Name, phone number, email address, and physical address.
• Payment Information: Billing and payment details, collected securely for transaction purposes.
• Device and Usage Information: Information on how you access and use our website, including IP address, browser type, and browsing behavior.

3. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing and Fulfillment: To process your purchases and deliver products.
• Customer Support: To respond to inquiries and offer customer service.
• Communication: To send order confirmations, updates, and marketing communications (where permitted).
• Improvement and Analytics: To analyze user behavior on our site and improve our offerings.
• Legal and Security: To comply with legal obligations and protect against fraudulent activities.

4. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party service providers who assist in payment processing, shipping, and email delivery, under strict confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process, or to protect our rights or the rights of others.

5. Data Security

We implement industry-standard security measures to protect your personal information. While no method of electronic storage is completely secure, we strive to protect your data against unauthorized access, disclosure, or alteration.

6. Your Rights and Choices

You have the right to:

• Access and Update: Request access to the personal information we hold about you and update inaccuracies.
• Opt-Out: Unsubscribe from our marketing communications at any time by following the opt-out link in our emails or by contacting us.
• Data Deletion: Request the deletion of your personal data, subject to legal requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can control cookie preferences through your browser settings.

8. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect or process personal information from individuals under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Phone: 072 185 9003 / 081 502 1922
• Email: shop@gamadesigners.co.za
• Address: Shop 22, Tembisa MegaMart, Olifantsfontein Road, Tembisa, 1632, South Africa

Thank you for trusting Gama Designers with your personal information.